Customer collections
UnavailableWelcome to Alaago books
Your books.
A brighter picture.
A little clarity for your numbers.
More confidence in your next step.
Your financial workspace
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Sign in to bring the bigger picture into focus.
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Your business at a glance
Your month in review.
Your monthly results, with a clear path to every detail.
Your selection follows you across the workspace.
Alaago administration
Your clients
Set up a private workspace, approve the owner's Google email, then share the sign-in link. They connect their own banks from Connections.
Create a client workspace
How these figures work
Collected money − included expenses. Outstanding customer balances are excluded.
Collected money + remaining to collect − included expenses.
The money picture
Operating expenses
—Expense details
Net of approved vendor refunds, including fees.Remaining to collect
UnavailableBalance details
Latest outstanding balance for orders with payments this month.Your monthly statement
Collected payments and the expenses included in profit.
Owner draws, card repayments, transfers and personal purchases are outside profit. They still affect the cash or debt you have.
Compare bank dates with statement dates
Same transactions, different monthly timing
Open to compare dates.
Statement comparison uses verified statement evidence. Records without usable evidence retain their bank dates. Original bank dates, labels and transaction lists stay unchanged. Both results are provisional and exclude unresolved treatments and separate withheld fees.
What is included in these numbers
Keeping the picture honest
What is included
Bank cash in and cash out are money movements, not revenue or profit. Pending and removed records do not enter approved expense totals.
Card activity is separate from profit. Payments reduce debt; they do not count as another expense.
Follow your money by category or vendor. Select a total to see the transactions behind it.
Explore your books
By category
Your applied labels. Select a category to see its transactions for this month.
Your spending
Where it goes
Approved expenses for the selected month.
The people you pay
Vendor spending
Approved vendor labels across bank and card purchases, with refunds shown separately.
No approved vendor spending for this selection yet.
| Vendor | Transactions | Purchases | Refunds | Net spending |
|---|
Separate from profit
Other money movements
Approved deposits, transfers, owner activity, card repayments, loan principal and personal movements.
Your money, line by line
Transactions
Open a transaction to check its source and update its bookkeeping labels. Bank amounts, dates and payees stay read only.
Review multiple transactions
No transactions for this selection. Try another month, shop or account.
| Select transaction | Date | Payee / bank or card | Amount | Bookkeeping label | Status | Review transaction |
|---|
The source behind collections
Revenue & collections
Read-only imported source records for the selected client and shop. The Bank or card filter does not apply. Refresh reads stored reports; imports run separately.
Order value
UnavailableDistinct orders with collected payments in the selected month.Remaining to collect
UnavailableLatest order balances. This is not collected revenue or a historical month-end receivable.Collected this month
UnavailableShopmonkey payments collected in the selected month, net of eligible refunds.Cash collected
UnavailableIncluded in collections above. Cash is not assumed deposited into the bank.Shopmonkey reported
Collected from customers
By payment method, including cash. Net of eligible signed refunds.
Bank recorded
Deposited into your accounts
Bank deposits grouped by their recorded payee. These are not added to revenue again. Open a group to inspect the original bank transactions.
Payout-to-payment links are not verified yet. A matching name or amount alone is not proof of settlement.
Compare collections & receipts
Shopmonkey reports collections, not verified payout totals. Compare the same month below; fees, timing, refunds and incomplete imports can explain differences. Cash and unmatched methods stay separate.
| Channel / provider | Shopmonkey | Bank receipts | Collections less receipts |
|---|
A dash means no comparable imported evidence. These comparisons do not change profit or confirm a payout match.
Collected payments · report total
Unavailable
Successful payments less signed refund events, by the date recorded in Shopmonkey. Includes cash, card, check and financing; excludes reused customer credits. Review flags remain visible. This is not verified profit.
Counts cover the whole selected month, independent of pagination. Unknown or malformed payment values require review. Undated and missing records may overlap review counts; these counts are not additive. Aggregate refunded amounts are not subtracted again.
Coverage by shop
Every selected shop is listed. Import windows and sync times describe stored coverage, not proof that a source report is complete. Purchase-order coverage is shown separately for each shop.
| Date / shop | Method / source status | Amount | Treatment | Read-only evidence |
|---|
| PO / shop | Vendor / invoice | Ordered | PO value | Source status / evidence |
|---|
| Vendor name | Shop | Source status | Read-only evidence |
|---|
Source IDs, hashes and revision numbers identify the imported evidence. Previous source revisions are retained separately. Records cannot be edited here.
Your experience, kept close
Labels & vendors
Your labels & vendors
Create names once, then reuse them while reviewing.
Bookkeeping labels
Vendor directory
Select the central vendor above, then add another name for the same business. Original bank descriptions and categories stay unchanged.
Your reusable labeling rules and the original identifiers from your bookkeeping history.
Your approved shortcuts
Saved rules
Exact payee and money-direction matches on one account. Rules apply to future imports and suggest labels for older unreviewed transactions. Existing reviews stay as they are.
Your saved rules apply to future exact matches. For clients with historical-label automation enabled, consistent prior spreadsheet labels also carry forward by stable bank identifier within the same shop, account and money direction. Changing reference numbers do not require AI or another review. Conflicts, credits without matching history and generic checks are not guessed. Source records stay unchanged.
Uses the selected client, shop and account. This catalog spans all source months. Choose All accounts to see unlinked history; unlinked references cannot label live transactions.
Built around your shops
Your connected accounts
Each shop can have several banks and credit cards. Add one selected account per connection, then repeat for another account.
Add bank or credit card
Choose the shop and one account for this connection. You can add more accounts to the same shop. Accounts sharing a bank login can belong to different shops.
Choose one account for this connection
Only the account you select will be added to this shop. Nothing is selected automatically. Repeat the connection flow to add another account.
Stored source reports
Shopmonkey collections
Check payment and vendor import coverage in Shopmonkey reports. Bank deposits are not treated as sales revenue. Choose Purchase orders in the report selector to inspect purchasing evidence.